Soft Skills Recruitment, Assessing, Talent, Hiring, Is the future


Hire Better People for Every Single Role


What are Soft Skills?

Soft skills are any skill or quality that can be classified as a personality trait or attribute. 

These behaviours shape how you work on your own and with others, and guide your approach to life and work.


Soft Skills Recruitment

Soft skills are far more indicative of future job performance compared to hard skills. Therefore it's vitally important to be able to assess them accurately. 

Using a formalised and psychometrically valid method of soft skill assessment is the most effective way to assess your candidates for soft skills.


The 'Skills Gap' problem?

According to a report on different types of skills in the job market, a large proportion of job postings are dedicated to describing soft skills, and place high value upon them.

However, these are often skills which candidates do not receive additional training or support with once placed in a role.

This results in what we call a ‘skills gap’ where skills are being overemphasised in the recruitment process, but under supplied (or not accurately identified) from the talent pool.


There is a gap between business’ demand for soft skills and their presence in the workforce 

The Oxford Economics’ Workforce 2020 study found that “problems with talent and key skills are affecting business performance”

There is also a growing disconnect between the demand for soft skills and the inability to identify them. While everyone agrees soft skills are extremely valuable, most companies still struggle to assess them accurately—and only 41%  even have a formal process in place to measure them.

What can we measure?





Personality drives behaviours such as: 

Our interpersonal approach to colleagues & customers 

Our approach to tasks & how we go about things


Personality related soft skills link to performance because they determine how we do the job. Hard skills only determine if we can meet the basic functional or technical demands of the job. 


The best way to measure and predict personality is through personality questionnaires and structured interviews. 

Mental Firepower




People with high general ability are thought to have ‘common sense’. They use this soft skill to decide the best way to do the job. 


People at work use reasoning, analysis, problem-solving, and judgmental all of which link to levels of ability. 


High levels of hard-skill are no good if an employee does not have enough mental firepower to use it effectively. 


The best way to measure mental firepower if through cognitive ability tests

Emotional Intelligence




Emotional Intelligence measures how skilled we are at understanding and managing our emotions, and the emotions of those around us.


It is linked to resilience and stress management.


Our emotional skills must be able to help us deal with the emotional demands of the job, or we underperform.


The best way to measure and predict emotional intelligence is through personality questionnaires and structured interviews.

Values & Motivations




These deep seated soft skills determine whether we want to do the job.


We perform well when our values and motivations match the rewards, challenges, and goals in the job.


We perform best when we enjoy the work and feel driven to do well. High performers have the right attitude for the job.


The best way to measure and predict values, attitudes, drivers and motivations is through personality questionnaire and structured interview.


Assessing soft skills in recruitment:

Assessing soft skills in recruitment

What the research says

A recent study by Deloitte stated that soft skill intensive jobs will grow 2.5x faster than other jobs, and by 2030 soft skills jobs will make up 63% of all jobs.

Significantly predict job performance

Linked to increased business revenue

Better employee performance

Drive more positive business outcomes

Interested in taking a more soft skills based approach to your recruiting?


Join our online soft skills course and gain a free certification:


Join our Soft Skills Recruiting Masterclass